Reference

Terms & Conditions Governing Your rj45 Account

These terms set out the binding agreement between you and rj45 the moment you open an account on rj45.

Effective upon account creationUPI, Paytm, PhonePe coveredIndia-applicable law basisSubject to periodic updatesContact us for any query
rj45 Terms & Conditions Governing Your rj45 Account
REACH OUR POLICY TEAM

Contact Us About These Terms

If any clause in these terms is unclear, or if you want to raise a dispute, flag a potential breach, or request a copy of the current version, our support team is…

Live Chat Start a live chat session directly from your account dashboard. Our team reviews terms-related queries in real time and can escalate to a senior compliance contact if needed.
Email Support Write to our support address with your account ID and the clause number in question. We send a written response within one working day so you have a record of the reply.
Help Centre The Help Centre on rj45.click holds the full current text of these terms, a version history log, and a submission form for formal disputes or amendment requests.
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Under these terms, we outline exactly how your personal data is collected, stored, and used — and what rights you hold regarding that data.

Data Collection

We collect only the information needed to verify your identity, process deposits via UPI or Paytm, and comply with applicable law. No data is sold to third parties outside of what law requires.

Cookie Policy

Cookies on rj45.click track session state and payment flow — not browsing history outside our domain. You can manage cookie preferences from your account settings at any time.

Account Security

Your account credentials are stored using industry-standard encryption. We require you to keep your password confidential; any activity under your login is your responsibility under these terms.

Data Retention

We retain your account data for as long as your account is open and for a legally required period after closure. You may request a summary of stored data by contacting support with your account ID.

Right to Correction

If any personal detail we hold is inaccurate — name, contact number, linked PhonePe handle — you can request a correction through the Help Centre. We complete verified corrections within three working days.

Policy Contact

For formal data or terms enquiries, write to our designated policy contact address listed in the Help Centre. Include your account reference so we can retrieve the relevant records without delay.

Frequently Asked Questions About These Terms

These questions cover the clauses account holders ask about most — from how amendments are communicated to what happens when a dispute arises. If your question is not answered here, contact us via live chat or email and we will point you to the relevant clause.

These terms take effect the moment you complete account registration on rj45.click. By proceeding past the registration screen, you confirm you have read and accepted every clause as it stands on that date.

We publish a notice on rj45.click whenever a material change is made and, where possible, send an alert to your registered contact. The updated terms carry an effective date so you can see exactly what changed and when.

Yes. All financial transactions — including deposits via UPI, Paytm, PhonePe, or Google Pay — are governed by these terms. The payment method does not alter your rights or obligations under the agreement.

If you do not accept an amendment, you must stop using your account and contact support to request closure. Continued use after the published effective date is treated as acceptance of the updated version.

Submit your dispute in writing via the Help Centre form or by email, quoting your account ID and the clause you believe has been breached. We acknowledge within one working day and aim to resolve within five.

Yes. Under these terms, you hold the right to request a summary of data we store. Send the request to our policy contact address with your account reference, and we will respond within the timeframe set by applicable law.

Availability of certain account features and services depends on local law and applies only where permitted in your jurisdiction. You are responsible for confirming that using the account is lawful where you reside.